BOOKING AIRPLANE TICKETS<br>Booking tickets is a basic part of travel. In this dialogue we are<br>going to learn useful phrases and language for making airplane<br>arrangements.<br>Michael Kemp wants to book a round trip ticket from London<br>to Las Vegas. So he calls a travel agent in “Jupiter Travel” agency.<br>Here is their conversation:<br>DIALOGUE<br>Travel agent: Hallo, “Jupiter Travel”, Tom speaking. What<br>can I do for you?<br>Michael: Hallo, there. I’d like to book a round trip ticket<br>from London to Las Vegas.<br>Travel agent: And how do you plan your travelling?<br>Michael: I’d like to get to Las Vegas on the 8th of March.<br>Travel agent: And return on?<br>Michael: I’d like to leave the following Sunday, the 14th of March.<br>Travel agent: All right. Will that be first class, business or<br>economy?<br>Michael: Economy.<br>Travel agent: Let’s see. There is “US Airways” flight leaving<br>London Heathrow at 10:30 AM on March the 8th. Connecting in<br>Los Angeles and arriving in Las Vegas at 5:05 PM.<br>Michael: You don’t have anything that gets in a little earlier,<br>do you?<br>Travel agent: Actually, most of the flights are like that, unless<br>you want to connect in New York or maybe Denver, but then you<br>are going to have a long layover.<br>Michael: No, no, the flight to Los Angeles sounds fine.<br>Travel agent: All right.<br>Michael: How about the return?<br>Travel agent: Let’s see. Departing Las Vegas at 11:30 AM and<br>arriving the next day to London Heathrow at 8:30 in the morning.<br>How’s that?<br>Michael: That’ll be fine.<br>Travel agent: OK.<br>Michael: How much will it all come to?<br>Travel agent: Seven hundred and twenty five pounds per person<br>including tax.<br>Michael: All right, sounds good. And how long can you hold it<br>for me?<br>Travel agent: You need to make payment within 24 hours to<br>guarantee this fare.<br>Michael: I see. That’s ok. I’ll just pay for it now.<br>Travel agent: Ok. Any seating preferences?<br>Michael: Can you book an aisle, please?<br>Travel agent: Yes, that should be no problem. Ok. Now I just<br>need your name and passport number, please.<br>Michael: Ok. Michael Kemp.<br>Travel agent: Ok, Mr Kemp. Everything is confirmed. I’ll email<br>you your itinerary, and these are e-tickets, save and just pick<br>them up when you get to the airport.<br>Michael: Great.<br>Travel agent: If you have any questions, please, call me at any<br>time.<br>Michael: Thanks, Tom.<br>Travel agent: You are welcome. And thank you for using<br>“Jupiter Travel”.
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