We are happy to assist you with your order CAR13923368. Please note that we honor price adjustments if the pricing or promotional offer changes within 14 days of purchasing. We have reviewed your order and our records indicate that the order placed on 8/1/15. Unfortunately, at this time we cannot make any adjustments to the order as it was purchased outside of our price adjustment window.
If you have not yet received your shipment, please contact you forwarding company for further assistance as the tracking information indicates the order was successfully delivered and received by GEI at the provided address on 8/10/15.