Bureaucratic AlienationDehumanize the peopleCreate alienationBureaucratic Inefficiency and Ritualism (形式主義)InefficiencyRitualism: a preoccupation with rules and regulations to the point of thwarting an organization goalsEven in cases where another solution might be a better one for the organization as a wholeHinder individual creativity and strangles organizational performanceBureaucratic Inertia 惰性The tendency of bureaucratic organizations to perpetuate themselves