If you've recently bought from Taobao or Tmall between 11 October 2016 and 21 October 2016, do not fret if you've not received your Cashback in your account yet. Do note that the tracking period was extended to 3 weeks temporarily as we're in the midst of updating our tracking process.
In the meantime, please bear with us as this initiative is to ensure you can earn bigger, better and faster Cashback! As usual, please reach out to us if you have any questions and we'll be happy to help :)