the technology: (1) mustbe utilized and (2) must be a good fit with thetasks it supports. This new model is moderatelysupported by an analysis of data from over 600individuals in two companies. This research highlightsthe importance of the fit between technologiesand users' tasks in achieving individualperformance impacts from information technology.It also suggests that task-technology fit,when decomposed into its more detailed components,could be the basis for a strong diagnostictool to evaluate whether infonnation systemsand services in a given organization aremeeting userneeds.