In terms of communication, I think the biggest problem is a lack of confidence and the lack of patience. Due to lack of knowledge and information at their disposal, cannot have more grounds to support his argument, resulting in not wishing to take the floor. In addition, I sometimes will follow their own way to express their ideas, so as to ignore the opinions of others, easily lead to conflict. In order to overcome this difficulty, I attended a number of courses on communication training, improve their communication skills, actively communicating with friends, learn empathy.
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