To whom it may concern,
Thank you for the inquiry of your entrusted shipment destined PVG under air waybill 112-38376645, 356pc/2,609kgs which was originally booked on CI5897/12 NOV from TPE to PVG. However, due to unexpected payload problem, the entrusted shipment was unfortunately unable to fully forward the arranged flight. The rest portion of 279pcs/2106kgs has been re-arranged on the earliest available flight of MU5008/13 NOV.
We regret to cause you and your customer any inconvenience because of this delay. Please feel free to contact us at any time if you have any question or comment.
Sincerely,
Cargo