This study focuses on the consumer confusion surrounding expiration dates in the United States and their cognitive, affective, andbehavioral consequences in the context of shopping for perishablegrocery products. The findings focus on ideas that are insightful, thatare repeatedly mentioned by participants, and that span across variedshopping experiences. Based on the hermeneutic view, the findingsfrom these in-depth interviews reflect a fusion of horizons (Arnold andFischer, 1994; Gadamer, 2004; Thompson, 1997), i.e., an amalgamation of interpretive perspectives and understanding among the researchers and the participants. Participants’ responses and researchers’interpretation guided by the consumer confusion model (Mitchell et al.,2005) and the dynamic consumer response framework (Pluzinski andQualls, 1986), together enabled the development of a conceptualframework (Fig. 1).