Service providers with unacceptable service environments:<br>This is a hotel at Hà Giang province, the hotel name is Hương Trà. <br>The features in their design make it bad:<br>- The hotel is not balcony <br>- Front office area is a little lights and not design furnished <br>- Everything of the room not update and lack of light, dusty and dirty smelly. The wall is broken by the host of hotel use wallpaper.<br>- The bathroom is broken glass pane and dirty.<br>- Area the entertainment is much dusty.<br><br>If I have service at those places, I will expectation like:<br>- Firstly, I expectation tidy up and cleanliness<br>- Secondly, everything should be new update <br>- Finally, the department is adequate lit-up<br><br>Following feedbacks popular of the customers about that place:<br>- Many people unsatisfied about the room are dusty and dirty, especial is bathroom<br>- Air in the room uncomfortable and dark<br>- Some opinion talk about glass windows is old and decor seem not updated.
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