你好, 我波士在你公司網上預訂租車並已經付款。資料如下: 車子應於20

你好, 我波士在你公司網上預訂租車並已經付款。資料如下: 車子應於2016年8月31日晚8:00(美國時間)在邁亞米機場取車。
但到達後, 你們職員不給我取車, 原因是因為我拿的是國際駕駛執照，不能使用，要求我拿香港的駕駛執照，但本人到美國地區當然是用國際駕駛執照，所以沒有帶香港的駕駛執照，你們公司堅持只可使用香港的駕駛執照租車，我真不明白為何只能用香港的駕駛執照呢? 你們也沒有在預訂時記明。實在是不合情理。
之後我到了附近的AVIS 租車，他們可以給我用國際駕駛執照租車，當然WALK-IN 租車，價錢貴了而車子款式又次了很多的等級。
計劃行程時，我是認為你們HERTZ有信譽良好及知名的公司才會預訂你們公司的租車服務，可惜破壞了我的計劃也令我非常失望。也令我非常尷尬。
另外，我已付款的費用, 會如何退回給我呢? 當中會否有手續費呢?
等候你的回覆。

結果 (英文) 1:

Hello, my car rental booking online for your company and is already paid for. Data are as follows: the car, due on August 31, 2016, 8:00 (United States) at Miami Airport for my car.But arrived Hou, you staff not to I take car, reasons is because I took of is international driving license, cannot using, requirements I took Hong Kong of driving license, but I to United States area certainly is with international driving license, so no with Hong Kong of driving license, you company insisted only can using Hong Kong of driving license car rental, I really not understand why only with Hong Kong of driving license does? Nor at the time of booking you specify. It is unconscionable.After that I went to a nearby AVIS car rental, they can give me the international driving licence for car rental, WALK-IN rental cars, of course, price your car again styles a lot.When planning a trip, I think HERTZ you are reputable and well-known companies to book your car rental company, but ruined my plans are very disappointing for me. Also made me feel very embarrassed.In addition, I paid fees will be returned to me? Will there be a fee?Waiting for your reply.

結果 (英文) 2:

Hello, my boss at your company online car rental reservation and payment has been made. As follows: the car should be in the evening of 31 August 2016 8:00 am (US time) pick up the car at the airport Mai Yami.
But upon arrival, your employees do not give me pick up the car, because I get an international driver's license can not be used, asked me to take the Hong Kong driver's license, but I have to the United States of course, is to use an international driving license, so there is no band in Hong Kong driver's license, your company may insist on the use of car driving license in Hong Kong, I really do not understand why only with Hong Kong driver's license? you did not clearly state at time of booking. It is unconscionable.
After I went to the nearby AVIS car rental, they can give me with an international driver's license, car rental, of course, WALK-IN car rental, while the price of expensive car models and a lot of times the level.
When planning a trip, I think you HERTZ has a good reputation and well-known companies will be booking your car rental company, but also destroy my plans I am very disappointed. I am also very embarrassed.
Also, I have paid the fee, will be how to return it to me? Will there be charges which it?
Waiting for your reply.