In the suggested model, performance management is accomplished through a Plan-Do-Check-Act cycle of action (Deming cycle)in which the researchers separated Measuring from Analysing in order toemphasize the role of each dimension more clearly (figure 1). The novelty proposed by this model is the vision oriented towards action, induced by the inclusion of the static vision offered by the classic indicators systems into the PIMAR cycle (Planning-Implementing-Measuring-Analysing-Readjusting), a cyclic action based on planning, measuring and corrective feedback.