12. Log in to my.zipato.com and click on “Device Manager” and locate Security module
13. Unhide all zones you wish to use (zones are hidden by default).
Steps: Select "Device Manager" in Zipato Control Center, find Zone on which you want to implement changes and open "Settings" button in line with the individual Zone. Unhide the Zone and name it on "General" tab. On "Configuration" tab for each Zone, please select Zone wiring type. Please make sure the zone wiring type (Normally closed zone, Single End-of-Line resistor zone or Double End-of-Line resistor zone) corresponds to the actual zone wiring! Otherwise wrong events will be reported and such Zone will not be operational!
See article: "Zipabox Security Module - Configuring-zones