Dear zhangrongrongFSXLPSB: Order Number: 13145924
Thank you for your order from Joe's New Balance Outlet! We regret to inform you that we are unable to process your order successfully. We have not been able to verify the billing address used on your order.
To ensure accurate processing of your order, please contact our Customer Care department by calling (866) 590-4965 (Mon-Fri 10-6 PM EST) or reply to this e-mail to resolve this issue.
Please note: We have authorized the purchase amount with your financial institution, and this pending charge may still appear on your account.
To avoid additional delays, please respond to this e-mail within 3 business days. If you do not respond to this e-mail within 3 business days, the order will be canceled and the pending charges will be removed from your account within 5 business days.