I'll let him calm down and let him know I'm trying to understand him, and do my best to help him, and then I will look for other colleagues to help me understand the customer.
I'll calm him down and let him know i'm trying to get to know him and help him as much as I can, and then I'll find other colleagues to help me get to know the client.
I will calm him down first, let him know that I am trying to understand him and help him as much as I can, then I will find other colleagues to help me understand customers together.<br>