. However, terminals and electronic signals convey fewer historical, contextual, and nonverbal cues. Electronic media do not efficiently communicate nuances of meaning and frame of mind, organizational loyalties, symbolic procedural variations, and, especially, individuating details about people that might be embodied in their dress, location, demeanor, and expressiveness (e.g., Ekman, Friesen, O'Sullivan, & Scherer, 1980; Mehrabian, 1972)