Thanks for taking time to response and highly valued your kind understanding on the shipment.
As your last mail, since you have given us the correct address, we assume that the item could be delayed on the transit way unpredictably. So, would you mind giving the post one more week for the item to arrive? Sometimes our per buyers could get items a few days out of ETA,so we really hope you will kindly notice that.
By the way, as per our experience, there is possibility that the item may have arrived but detained in the post, so we wonder whether it is possbile for you to check with your local post? Hopefully it may not cause much inconvenience to you.
So, if you have not received the item after a week, please do not hesitate to contact us and we assure that we will offer you a good solution as soon as receive your advanced news.