Large projects in the customer role, respectively is: EB (an economy to buy influence), TB (technical buying influence), UB (used to buy influence), Coach (coach), of which, Coach is in support of your product or project is very important, of course, not just Coach, the role will affect you the success of the project. After their respective role after analyzing the customer role, we should also clearly know the customer role attitudes toward change, and how to make them feel "".
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