Project activities encompassed Project ratification and monitoring Project initiation (utilization of project
resources) and implementation.
Locus of decision right if
centralized (decentralized)"
IT unit (Client department) IT unit (Client department)
Primary knowledge needed
to effectively exercise this
class of decision rights
Business knowledge including project
resource (e.g., schedule, budget)
constraints and targets.
Technical implementation knowledge
including software design, programming,
and development expertise.
Complementary knowledge
needed to effectively
exercise this class of
decision rights
Technical knowledge for ratification (e.g.,
establishing realistic project goals,
allocating appropriate resources) and
monitoring (e.g., evaluating intermediate
deliverables and project outcomes).
Business knowledge of the application
domain of the project.
Dimension of ISD performance
directly influenced by the exercise
of this class of project decision rights
ISD efficienc