When the researchers assessed the moment-to-moment group interactions, they found the high-performance teams had a much wider range of behavior. Their discussions were more fluid and flexible.While there were more positive comments, there were strong criticisms and challenges as well. When negativity occurs in the context of high amounts of support and approval (e.g., ratio of 2.9:1) workers bounced back quickly after being criticized (Losada & Heaphy, 2004). In fact, pointing out problems or challenges served to ignite performance and inspire the executives to think with greater clarity and effectiveness. In essence, these strategy teams had the “wider behavioral repertoire” that Fredrickson’s theory would predict. In the groups where the positive/negative ratio was under 3:1 there was less resiliency and a narrower range of behavior. In particular, after negative comments, people seemed to lose creativity and authenticity.