YOUR RECENT ORDER - Order# 13215538
Dear ZIYI,
Thank you for placing your order.
We have recently implemented a highly sophisticated online security system to ensure the security of our websites, our databases and our credit card payment systems.
Unfortunately our system has declined the credit card that was used for your recent order. We are terribly sorry about this, but due to the systems settings, this is out of our control.
As such, we have had to suspend your order and we have fully refunded the credit card used.
WHAT YOU CAN DO - Please place your order again and pay with Paypal or BPay.
We apologise for the inconvenience, but if you pay with Paypal or BPay, we will send your order to you ASAP and we will prioritise your order as soon as it is received.
Again, we are terribly sorry for the inconvenience and thank you for your patience.
We will keep a close eye out for your new order being placed through Paypal or BPay and will ship it to you urgently.
Kind Regards,
From the team at Chemist Warehouse