Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Possible causes
Solution
Fridge/freezer does not operate.
Fridge/freezer temperature is warm.
Power cord is not plugged in properly.
Properly plug in the power cord.
Temperature control is not set correctly.
Set the temperature lower.
Refrigerator is located near a heat source or direct sunlight.
Keep the refrigerator away from direct sunlight or a heat source.
Not enough clearance between refrigerator and sides/rear.
Make sure there are at least 5 cm from the rear and sides.
Vacation mode is activated.
Deactivate vacation mode.
The refrigerator is overloaded.
Food is blocking the refrigerator vents.
Do not overload the refrigerator.
Do not allow food to block ventilation.
Fridge/freezer is over-cooling.
Temperature control is not set correctly.