8.3 When a new case was opened, teachers needed to fill in the case referral form and keep the records of the cases. Case conferences with concerned students would be required if the student need a plan for his/her development and/or special care in the school. Professional advice from school social worker and other specialists would be necessary. Observation and comments from class teacher and subject teachers would be valuable for the setting the development plan for the client. Whole school approach should be implemented.