Moore explained that the machine had cost MTS far in excess of what had been planned and that the increased costs were caused by Keurig’s design modifications during development. “I told Mike he was making absolutely the wrong decision. I told him that I would have to inform my board about this and that it would be hard to do business together in the future,” said Keurig’s CEO. Lazaris offered to go to arbitration as provided for in the MTS-Keurig contract, but Moore refused. According to Lazaris, Moore felt that control over the machine gave him considerable leverage. Lazaris knew he could not let MTS delay the delivery of the first unit, which was already supposed to be on-site at Green Mountain.
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