Dear sir / madam , We are waiting to complain about our holiday i venice . we stayed in the four-star hotel rialto in june . the travel agent told us it would be fine at that time of year , but it was not's it rain y and the streets were flooded . as a result , plant eve ry d walk about the famous streets of ve enice . uy brochure said that rooms overlook a cana but r yo overlooked a narrow street with a view of a brick wall . your brochure al so said the hotel had beautiful antique venetian furni our room only had an uncomfortable bed and an old chair . when ered us a suite complained to the receptionist , she offe at an