This DR provides customer resolution steps for:• DT103 on page 287Problem: The tape drive detected and reported a critical mediaproblem. The tape cartridge is suspect due to failing tape operations.Data can no longer be written or read, or performance is severelydegraded. Data may be at risk based on the condition of the tape.1 Note the Diagnostic Ticket details to determine the specific tapecartridge and tape drive involved in the problem.2 Copy all required data from this tape cartridge to another tapecartridge.3 Discontinue use of the faulty tape cartridge.4 Restart the current operation with the new tape cartridge.