Last but not least, we have planned to organize a rest room for them to chat, we will have communication to guest from our assistant/ duty manager and to build up the relationship. we should to asking of their needs to make up for our shortcomings, for the further support, as we know, the guest needs the rest room to them for chat, we will be asking by assistant or duty manager to organize Adhering to the standard to maximizing guest satisfaction since they are international visitors . Therefore, we should record by the logbook to mark down what happen were happened since this is our good chance for get ready next international visitors