. Follow-upAfter a problem has been

. Follow-up
After a problem has been remedied, contact the guest and make sure that the solution was
satisfactory to them. Use this moment of truth to thank the guest for brining the matter to your awareness and accentuate that it should never happen again.

結果 (中文) 1:

。后续
问题已被纠正后，与客人联系，并确保该解决方案是
满意。使用此关键时刻，感谢客人对你的意识盐渍的问题，并且强调，它应该不会再发生。

結果 (中文) 2:

。后续
后一个问题已经被纠正，接触并确保客人的解决办法是
使他们满意。这时要感谢客人带来的对你的意识，强调这个问题不会再发生。

結果 (中文) 3:

.跟进
问题已得到纠正后，与客人联系，并确保解决办法是
向他们令人满意。使用此关键时刻要感谢客人，说你认识到此事，而加剧，它不应该再次发生。