Hello,
I'm sorry that my Italian is poor, please kindly forgive me for that.
I mean that we're willing to refund you 50% price as compensation. And you don't return the item to us.
Do you agree?
As you know, the international shipping is very expensive. If you return the item to us, the postage is much more expensive than the item itself.
Hope to get your reply!
Coco:)