Hello,
Sincerely sorry to get you in trouble.
Now is the season of sales,
The courier warehouse overloaded, this causes your package has been delayed.
In order to ensure your rights and interests,
We have offered you full refund ,
Please pay attention to your account in two working days .
If the package arrived in the future , please kindly contact us.
For any further questions, please feel free to contact me.
Many thanks in advance.
Best regards,
Seller