Employee-focused emotional labor entails individualized and active management of work emotions and covers all active efforts to adjust those emotions (Brotheridge & Grandey, 2002). Employee-focused emotional labor involves two types of active efforts for self-adjustment and regulation: surface emotional actions (SEAs) and deep-level emotional actions (DEAs). An surpace emtional actions is the outward appearance that employees use to disguise or control the expression of their emotions whilst their true, inside feelings remain the same, satisfying the needs of their work life (Grandey, 2000). A deep emotion actions is an internalization process for emotional management used to accept the social standards of an organization and begins with adjusting the internal thinking and feeling systems of emotion control (Hochschild, 1983).