Wruck & Jensen (1995) observed how the distribution of responsibility to teams lead to a ‘team mania’ in their field study of TQM efforts in Sterling Chemicals, in which there were too many teams for managers to direct, and many teams worked diligently on relatively unimportant or poorly defined problems. Moreover, teams that did manage to develop valuable ideas had no organisational support for their implementation (ibid., p. 262). Wruck & Jensen illustrate how Sterling addressed ‘team mania’by forming a hierarchy of quality committees, and adopting a requirement that each quality team recruit a management sponsor and develop a one-page team chartering document, and how an efficient allocation of decision rights, according to Wruck and Jensen,separates decision making on the shop floor from decision control, while utilising the valuable specific knowledge of the team members.