This complain as per the two reports dated Jan.3.14 & Feb.25.14 was the
findings by HoMedics QC pre-shipment sampling inspection , probably in
Poly Shi-Long factory.
How can we ask for defect samples ?
These defect models should be already re-work and shipped to customer .
Please advise shunjin & us the root cause of these 14 defect models ,
the corrective & preventive action already taken with evidence in order
for Mr. Ho to reply customer.
Customer ask for immediate action , see e-mail from Richard Tang of
HoMedics.