I will never stay in this hotel anymore ! although we had to pay when checking in (without even seeing the room !) we checked out already after 2 nights ! (paid for 13 nights) so we lost a lot of money but the atmosphere in this hotel is really bad; nobody is smiling or friendly. the room had no balcony although we had paid for this. So we moved to a guest house which was 100 % times better than this hotel. I have been a regular visitor of Thailand for over 10 years, sometimes 2 à 3 times per year, staying in Karon, Bangkok, Mukdahan, staying in guesthouses, big hotels like Centara, Karon Beach, Phuket Ocean Resort, etc. I always enjoyed my stay but this hotel is really 100 % wrong ! I am more than disappointed about this because you recommend it in your list. In fact you should better remove it from your list !