Dear friend,
Thank you for letting us know this problem. Sincerely sorry for the inconvenience caused to you! No worry, I'm here to help you.
Before you use the item, has the battery been fully charged?
Besides, when you connect the item to the computer, will the item be recognized by the computer? If yes, could you please kindly format the item?
Thanks for your understanding!
Coco:)
Dear friend,Thank you for letting us know this problem. Sincerely sorry for the inconvenience caused to you! No worry, I'm here to help you.Before you use the item, has the battery been fully charged?Besides, when you connect the item to the computer, will the item be recognized by the computer? If yes, could you please kindly format the item?Thanks for your understanding!Coco:)
正在翻譯中..
Dear friend,
Thank you for letting us know this problem. Sincerely sorry for the inconvenience caused to you! No worry, I'm here to help you.
Before you use the item, has the battery been fully charged?
Besides, when you connect the item to the computer, will the item be recognized by the computer? If yes, could you please kindly format the item?
Thanks for your understanding!
Coco:)
正在翻譯中..