The responses of consumers in a home or office environment may not be reflective of their responses in an actual restaurant setting. Because the amount a consumer may be willing to pay for a given benefit may be altered at the point of purchase, a second study, in which data are collected from consumers during the dining experience, is needed as a further test of parts of H4. A second study also allows for testing the hypotheses using different measures and analytical techniques which can enhance the confidence in the results obtained in Study 1 and facilitate more precise discrimination between consumers of varying levels of willingness to pay for socially and environmentally responsible practices. The second study was conducted in operating restaurants to enhance the generalizability of the results. Data were collected at a branded commercial restaurant at two different locations, one inner city unit and one suburban unit, were chosen to reflect, more accurately, the demographics of the city.
The responses of consumers in a home or office environment may not be reflective of their responses in an actual restaurant setting. Because the amount a consumer may be willing to pay for a given benefit may be altered at the point of purchase, a second study, in which data are collected from consumers during the dining experience, is needed as a further test of parts of H4. A second study also allows for testing the hypotheses using different measures and analytical techniques which can enhance the confidence in the results obtained in Study 1 and facilitate more precise discrimination between consumers of varying levels of willingness to pay for socially and environmentally responsible practices. The second study was conducted in operating restaurants to enhance the generalizability of the results. Data were collected at a branded commercial restaurant at two different locations, one inner city unit and one suburban unit, were chosen to reflect, more accurately, the demographics of the city.
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