4. Monitor resiliency. To achieve effective transparency and resiliency, objective and comparable metrics were required. Cisco created an index to assess time-to-recover for all capabilities, including a supplier, product or particular supply chain design. This index comprises multiple categories: component (30%), supplier (20%), manufacturing (30%) and test equipment (20%). These scores are reported semiannually to senior management by the general managers. This monitoring system helps ensure that product designers think about resiliency as a product attribute and that operations executives are cognizant of suppliers’ resiliency gaps and address them.