Your AccountAmazon.comMessage From

Your AccountAmazon.com

Message From Customer Service

Hello, 

I'm so sorry to hear the package is empty. At this point, we can only presume that the package was lost during shipping. ​ 

I'd like to help you, However, I'm not sure whether you'd like a replacement for this order or whether you'd prefer a refund. 

Please visit the following link to provide the information we requested: 

http://www.amazon.com/rsvp-mi?c=cgqvhffu3685768954&q=o2r

I'm sorry if this additional step might cause you any inconvenience. I hope you'll understand that this will help us in assisting you more precisely.​ 

We look forward to hearing from you soon.


We'd appreciate your feedback. Please use the links below to tell us about your experience today.

結果 (中文) 1:

你所 AccountAmazon.com消息从客户服务你好，非常抱歉听到包是空的。在这一点上，我们只能认定在运输过程中丢失了包。我想要帮助你，但是，我不确定你是否会喜欢这份订单的更换或是否你宁愿退款。请下面的链接，提供我们所要求的信息，访问:http://www.amazon.com/rsvp-mi?c=cgqvhffu3685768954&q=o2r如果这额外的步骤可能会给你造成不便，我非常抱歉。我希望你会明白，这将有助于我们更精确地协助你。我们期待着不久能听到你很快。我们将不胜感激你的反馈。请使用下面的链接今天告诉我们关于你的经历。