Lastly, we tested the convergent validity using the factor and cross loadings of all indicator items in relation to their respective latent constructs. The results are summarized in Table 3, which indicate that all items loaded (i) on their respective constructs with a factor between 0.70 and 0.95 and (ii) more highly on their respective constructs than on any other construct. Further, these entire factor loadings were highly significant (t-statistics > 11.377,p < 0.001) based on the SmartPLS output. Therefore, we can confirm that these indicator items accurately represent distinct latent constructs.