Dear friend,thanks for your message!
We shipped out your item on 2015-02-05 14:40:07 by DHL.
The tracking number of your parcel is: 00340433934130734997 ,and you can track the shipping status on the website: http://www.dhl.de/de.html
If you still have not received it yet, I think maybe there’s some delay in delivery.
In this case, would you mind waiting 1-3 more days for it?
I will try to contact Post Office to get more information about your order too.
Thanks for your understanding!
Coco:)