Founders care about customer satisfaction and moved. In the early days, they have to look at more than 5,000 a month more than customer feedback questionnaire, if there were any questionnaires may not be happy with where founders are called consumers, asking about the situation and then invited to shop to see if they improve the situation, dusk, every customer is happy, happy to go home. When it was launched, happens to be the era of application of technology, electronic customer data to follow up the company's marketing strategy. Lavender Cottage often newsletter, newsletter or e-mail communication activities within the Park in the near future. In addition to customer data electronically, the stores also use procurement system for procurement, the company procurement more transparent and more efficient.Lavender Cottage is located in the mountains has been caused by the enthusiastic response from the web or media. Lavender Cottage smiling angel established in 2003 in order to achieve customer satisfaction index of happiness.
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