Sustainability in marketing strategy
As discussed earlier, marketing has witnessed changes as the sustainability is making its way in
marketing practices. There is need to consider sustainability to develop marketing strategy, which means
that the company has to adopt sustainability in strategic marketing practices and marketing mix. But, on
the other hand, it is not easy to formulate and implement, because customer is the one according to needs
and wants of whom marketing strategy of the company is designed. Moreover integrating sustainability
into marketing strategy is another unique task and objective. Sustainability marketing is considered to be
different because the customer demand has to be fulfilled but not necessarily by communicating in
language of customer (Peattie and Belz, 2010; Whiting, 2008). On the other hand, sustainability
marketing strategy not only resulting in added value to customer but also building long term relationships
with customers, which are not only beneficial for business but also for society and ecology. Therefore,
after research in this direction, Peattie and Belz (2010) gave the concept of 4C’s and tried to mould
traditional 4P’s (Product, Price, Place and Promotion) into 4C’s i.e., Customer solution, Customer cost,
Convenience and Communication. These are very much related with the 4P’s of marketing given by
McCarthy. The 4P’s are converted to 4C’s to include sustainability criteria into marketing strategy.