Dear Sir or Madam, I have your starter Emergency Power Bank received device and connected to the mains. After about an hour of charging, there was a loud bang and the power supply yes causes a short circuit. The device is defective! Furthermore, I have burned myself when unplugging massively by the hand. I would respectfully ask you to refer this respect position. If the device (incl. Charger) any functional or useless? An exchange would only make sense if the appliance is safe.! How do you envisage any compensation with respect to my burning? I'd hate to try legal assistance. Thank you Best Regards Alexander Boos Wagner Strasse 4 66663 Merzig 0177/7861898
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