Dear zhou yu lan,
Thank you for your patience. Rest assured, that our team has been tirelessly working behind the scenes to solve the issue on payment options.
We are happy to announce you may now use Visa/MasterCard to make your payment of the €50 Administrative Fee to complete your account opening and have your shares transferred in so that you are ready to trade.
You are receiving this email either because you have not paid your Administrative Fee of Euro 50 or because you have not uploaded your KYC documentation. If you have already paid, thank you, we look forward to receiving your KYC information.
So, if you have been waiting to pay your Administrative Fee by Visa/MasterCard, we are pleased to announce that it is now officialy open.
You will need to login using your Account Number and Password and then select the Payment option.
Account Number: 528175
Password: abcdU6Areg
For those of you who have already paid, but not uploaded your KYC documentation please login to the system using your Account Number and Password and follow the directions for uploading your KYC documentaion.
Please note that if you have a Passport, this is the preferred source for KYC identification.
Best Regards
The LydorMarkets Customer Support Team