Through CRM, businesses can collect customers ' personal information and service usage, so as to be able to learn more about the different needs of existing customers, and helps enterprises to carry out cross-selling.
Through CRM, companies can collect personal information and usage of customer service, making it possible to learn more about the different needs of existing customers, which in turn can help companies to cross-sell.
Through CRM, the enterprise can collect the customer's personal information and the use of services, so as to be able to further understand the different needs of existing customers, and then help enterprises to cross selling.